SNCF trains and tickets have been taken by storm for Christmas, these numbers prove it

SNCF trains and tickets have been taken by storm for Christmas, these numbers prove it

Screenshot of the SNCF website The OuiSNCF app was down around 7:30 a.m. due to heavy traffic.

Screenshot of the SNCF website

The OuiSNCF app was down around 7:30 a.m. due to heavy traffic.

TRANSPORT – The opening of the sale of railway tickets for the Christmas holidays has started with maximum speed. This Wednesday, October 5, the app and website recorded up to 100,000 connections per minute from 6 a.m. to 8 a.m., SNCF RTL and BFMTV reported.

As of 6 a.m., 9 million tickets were on sale, which is a million more than last year. According to the company, more than “30 notes per second” were sold between the time the sale opened and 8 a.m., ” i.e. the equivalent of 3 TGVs every minute”.

This influx has caused mistakes and anger among some users, who have been waking up early to take advantage of the best prices and best times. in Huffpost tried to log into the OuiSNCF app around 7:30 this morning but due to “ high traffic (…) access to certain features (was) temporarily interrupted”.

The OuiSNCF website and app are down

The SNCF expected its platforms to be stormed, but “ Attendance was 10 times higher than last year”, she told RTL. She also clarifies this “the sales never stopped.” “Customers could experience delays and end up in virtual waiting rooms,” some had to wait “up to five minutes” before fulfilling the order.

In addition to the wait, some buyers were also annoyed by the prices. “SNCF, you have to bleed to get on the train, it doesn’t encourage you to avoid the car”, “I am currently looking at SNCF train offers for a return trip to Brittany from Paris for Christmas. A train is more expensive than a car for two adults”, “SNCFConnect prices for Christmas are impossible… €264 return vs €161 by plane”they complain on Twitter.

The trend is not expected to improve in 2023, as SNCF will consider increasing its tariffs for 2023 to cope with rising energy prices. In accordance with Parisian, there will be two options on the table: a uniform price increase for Intercités and TGV or a differentiated increase depending on the customer profile or line. A decision can be made in the fall.

See also on Huffpost:

Leave a Comment

Your email address will not be published. Required fields are marked *