Blizzard Provides Update to Some Overwatch 2 Launch Issues – Overwatch

Blizzard Provides Update to Some Overwatch 2 Launch Issues - Overwatch

Most startup issuesOverwatch 2 it’s now resolved and the developers are sharing an update on the current situation in a post tonight after three overhauls in the last two nights. Find the details below.

SMS Protection

The phone number requirement change is now in place. As noted earlier this week, this means that the majority of console gamers (already overwatch Login to a account that all console players playing since June 9, 2021 no longer need it. PC players who have played before overwatch it is no longer needed. If you have an active case for SMS Protection but you no longer need it because of this change, turn it off to reduce Technical Support queues.

Friday Patches

Friday’s maintenance helped resolve two issues: the first was to deploy fixes for some bugs related to account merge and login, and the second was to improve databases. This resulted in a fourfold increase in capacity and a reduction in queues. The developers are keeping an eye out for this, especially as the weekend with more players coming in is approaching – early signs are positive, but the team will be watching closely.

Merge accounts

The developers have made progress on this and believe they have a working solution for common problems. Some players who have merged their accounts can now see a full collection, but many are still in line and there will be more after logging in over the weekend. As mentioned earlier, your collection is not lost and these joins are now faster due to database improvements.

Observatory Bundle on Consoles

Console players who purchased the Observatory Pack may not be able to see the available items – although some players experienced this issue on Xbox, this primarily affected PlayStation. The developers made a fix with tonight’s maintenance.


The developers fixed most of these issues with Friday’s patches, but the issue persisted and prevented logging in for the small number of players who still see this error. The developers also released a fix for tonight’s maintenance.


As the capacity is increased and the player average is higher, matchmaking systems are affected, meaning you may experience a wait before being placed in a match. The developers have made changes to this in the last few hours to mitigate this, and will continue to monitor matchmaking queues over the weekend to identify further improvements that can be made.

Crashes/Black Screens

The team gathered feedback on crashes that occurred in different situations. Hotfixes have been distributed in the last few hours.


Blizzard knows the launch experience has been frustrating for many players in the community, and the developers thank them for their patience and support in developing the experience.Overwatch 2 for everyone.

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