It is pleasant to use Live Pro 2 on a daily basis. Each earbud has a perfectly responsive and easily accessible touchpad at the top of its branch. It allows you to perform many commands, from playback control to audio management by navigating through tracks. But like Sony, you’ll have to choose between the three control profiles in the JBL Headphones app, and thus forgo volume control, playback management, or switching from one listening mode to another. In any case, the activation of the phone’s voice assistant can be triggered by a long press on any touchpad. Also, Alexa and Google Assistant can be voice activated without having to touch the earbuds.
Many of these commands are accompanied by tones or voice commands (available in French) to best guide the user. Unfortunately, the latter doesn’t lower the volume and can be completely inaudible at a generous listening volume.
Pairing headphones couldn’t be easier, especially thanks to Quick Pair compatibility. They communicate via Bluetooth 5.2 (compatible with SBC and AAC codecs) and are compatible with a multi-point function that allows them to be paired with two devices at the same time. Live Pro 2s can also automatically pause music when one of the earbuds is removed from the ear. However, the pause takes about 2 seconds to complete, which can be annoying in some cases.
The JBL Headphones app combines a number of features and lets you fine-tune the noise reduction level or sound reproduction using an equalizer. Unfortunately, we had a lot of trouble connecting the headphones to the app in many cases, especially on an iOS device.